FAQs — Naught Backpacks | Shipping, Repairs & More
Q1. Why are Naught bags different?
Three reasons. One, every bag carries an identity — Monk, Warrior, Theist, Hustler, Animal Lover, Potential Unlocker, Ignited Mind — so you're carrying a mindset, not just a bag (a first in India). Two, our 6-month reliability promise: damage within 6 months and we pick up, repair, and re-deliver in 24 hours, free. Three, premium unboxing — your bag arrives in packaging worth keeping, never a throwaway courier polybag.
Q2. Are Naught backpacks original?
Yes. Every Naught bag is designed in-house and made in India. Each one carries a distinct identity, so no two feel generic.
Q3. What is the 6-month reliability promise?
If any damage happens to your bag within 6 months of purchase, our team picks it up from your door, repairs it, and re-delivers it — within 24 hours, free of cost. (Currently available in major metro cities.)
Q4. Can I return or exchange my bag?
Yes. If something isn't right, reach our care team and we'll help with a return or exchange as per our return policy. We want you carrying a bag that feels like you.
Q5. What are the bags made of? Are they water-resistant?
Premium, durable fabric built for daily city use — and yes, every bag is water-resistant to handle rain and spills.
Q6. How much does a 45L bag hold? Will it fit my laptop?
Plenty — a 45L Naught comfortably fits a 15.6" laptop, books, a change of clothes, and your daily essentials.
Q7. How long does delivery take, and is prepaid cheaper?
We ship across India. Prepaid orders get a flat ₹100 off. In Delhi, you can avail over_night delivery(within 24 hours).In other states,You'll get tracking as soon as your order ships.