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Q1. Why are Naught bags different?

Three reasons. One, every bag carries an identity — Monk, Warrior, Theist, Hustler, Animal Lover, Potential Unlocker, Ignited Mind — so you're carrying a mindset, not just a bag (a first in India). Two, our reliability promise: damage within 6 months and we pick up, repair, and re-deliver in 24 hours, free — extendable to 5 years with Naught Care+. Three, premium unboxing — your bag arrives in packaging worth keeping, never a throwaway courier polybag.

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Q2. Are Naught backpacks original?

Yes. Every Naught bag is designed in-house and made in India. Each one carries a distinct identity, so no two feel generic.

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Q3. What damage cover do I get?

Every bag comes with 6 months of damage cover, free. If anything happens in that window, our team picks it up from your door, repairs it, and re-delivers it — within 24 hours, at no cost. (Currently available in major metro cities.)

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Q4. What is Naught Care+?

Care+ extends your damage cover beyond the free 6 months — up to 5 years, from ₹100 a year. Same doorstep pickup, same 24-hour turnaround. You can add it on the product page while ordering.

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Q5. Can I return or exchange my bag?

Yes. If something isn't right, reach our care team and we'll help with a return or exchange as per our return policy. We want you carrying a bag that feels like you.

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Q6. What are the bags made of? Are they water-resistant?

Premium, durable fabric built for daily city use — and yes, every bag is water-resistant to handle rain and spills.

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Q7. How much does a 45L bag hold? Will it fit my laptop?

Plenty — a 45L Naught comfortably fits a 15.6" laptop, books, a change of clothes, and your daily essentials.

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Q8. How long does delivery take, and is prepaid cheaper?

We ship across India. Prepaid orders get a flat ₹100 off. In Delhi, you can avail over_night delivery(within 24 hours).In other states,You'll get tracking as soon as your order ships.